A. Shipping Information

We offer free shipping to all countries within the EU until 31st of March of 2023 on orders over 100,00€.
Free postal delivery for our gift vouchers.

Goods are delivered to the countries listed below. Deliveries to other countries are made on request.
Shipment within Germany is effected by DHL.
For deliveries abroad, shipment is effected by DHL.

Information on Delivery Times:
In the table below you can find information about the additional delivery time for deliveries abroad.

Deliveries to other countries are only made on request. Please send us an e-mail (info@fillibegs.de) mentioning the requested number of items and your delivery address (address, postal code, country). We will let you know promptly if we can send the goods to your country and inform you about the shipping costs.
For deliveries into a non-EU country, customs and taxes may be incurred. The purchaser is responsible for any additional costs (e.g. customs and taxes, remittance fees, exchange rates). Further information can be found on: http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and regarding import sales tax on: http://auskunft.ezt-online.de/ezto/Welcome.do Further information especially for Switzerland can be found on: http://xtares.admin.ch/tares/login/loginFormFiller.do.

For orders with multiple items and different delivery times, all items will be shipped together in one parcel (unless agreed otherwise). In this case, the longest delivery time applies.

The deadline given for delivery begins the day after conclusion of the contract and ends with the expiry of the last day of the deadline. Regarding prepayment the deadline given for delivery begins the day after the payment order is sent to the transferring bank. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognized at the place of delivery, the next working day shall replace that day.

 
 
B. Terms of Payment
 
 
I. Deliveries within Germany
For deliveries within Germany, we accept the following payment options (unless stated otherwise in the product description):

1. Prepayment
2. Payment by PayPal
3. Delivery against Invoice (for orders up to 350€)

 
II. International Deliveries
For deliveries abroad, we accept the following options (unless stated otherwise in the product description):
 
1. Prepayment
2. Payment by PayPal
 
 
III. Detailed Information on the Payment Options
 
1. Prepayment
After placing your order you will receive an e-mail with a summary of your order. After that we will send you an additional confirmation e-mail which contains our bank details. Please transfer the invoice amount to our bank account using the stated reference.
In case you shouldn't receive that email, please check your spam folder.

Bank details:
Alexander Jaap
IBAN: DE23753200750007580851
BIC: HYVEDEMM454
 
 
2. Payment by PayPal
After you have placed your order, you automatically will be redirected to the PayPal web site where your PayPal payment details are shown. You can find more information on the payment service provider PayPal on: https://www.paypal.com/


3. Payment against Invoice
Payment on invoice is only possible for orders up to 350€ per order.
After having received the invoice, the purchase price is to be transferred to our bank account within the payment deadline stated on the invoice.